Trusted ESA Letters from Licensed Therapists

Experience life without limits: easily obtain your ESA Letter from a mental health professional
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Trusted by Pet Parents

100,000+ customers across the US & Canada
I would be lost without CertaPet. During COVID, my anxiety was overwhelming, and starting medication was rough. CertaPet connected me with a therapist and helped me get an ESA, which has been invaluable as a renter with pets. My two ESA cats, Pooh Bear and Pudding, get me through each day. I highly recommend CertaPet—10/10. You can't put a price on the love and support from their team and your ESAs.
Emily P
I really like the fact that I get the same therapist every time --- it makes it so much easier to talk to her. She has my history and is always so supportive!!
Donald R
The information I received was great. I learned things I didn’t know. My therapist was very kind, and patient with me, and answered my questions. I completed all the things she asked me to do and now I’m waiting for my second appointment. My experience was satisfying, all went well.
Joyce C
Thanks to certapet I am able to fave my fur baby companion which gives me the needed emotional support I need. certapet has been very supportive and friendly and helpful for any of my questions and concerns. I would highly recommend their services. I couldn’t be any more happier. Thanks to you all.. Linda
Linda R
I love CertaPet, this is my 6th year for my ESA, everyone is wonderful, kind and understanding. They are very organized and thorough. I refer a lot of my friends and pet owners on Facebook to the! Would recommend
Alicia C
Super easy application. Very friendly customer service that is helpful. They return any voicemails promptly. The assigned therapist contacted me immediately to schedule my two consultations for certification. All paperwork was loaded on my acct immediately. Legitimate company! I now can enjoy my ESA with peace of mind. Thank you!
Irene U
CertaPet’s entire staff are extremely invested in you and your fur baby. They have a user friendly website and also and interactive chat area. They are available to help you by phone also. The services that CertaPet provides is invaluable for people who need help registering your pet as as ESA and/or a PSD pet so that you will be able to live without issues wherever you want to and fly with your pet in hand with a PSA certificate. Check them out to see what other services they provide.
Karen H
I have received incredible customer support from CertaPet. Whenever I have had questions, I’ve received pleasant and quick replies that always resolved my issues. The therapists are excellent as well. I’m very happy using CertaPet.
Leighkaren L
I was hesitant at first due to the many scams out there, but this service proved to be reliable. With ongoing mental health issues, I couldn't afford regular therapy. This service connected me with someone who quickly assessed and prescribed an ESA. It was more affordable and time-efficient than traditional counseling, and the customer service was excellent. I highly recommend it if you're in a similar situation.
Therese M
I had an excellent experience with CertaPet. Everything was quick and professional. My therapist was local, kind, and understanding. Unlike other ESA services, CertaPet doesn’t bombard you with ads. I’m very thankful for their service and highly recommend them.
Amaryllis F
Great service! Fast, easy and seamless experience! I a very satisfied and I am glad to have peace of mind knowing that my dogs were approved by CertaPet. The therapist was great and very understanding towards my conditions. I appreciate all the help and service they provided for me.
Paul C
I’ve had a fantastic experience with Certapet! I needed my PSD letter updated due to a change of state, and Certapet made the process incredibly smooth and straightforward. Overall, I highly recommend Certapet to anyone seeking an ESA or PSD letter. They make a potentially stressful situation smooth and efficient, and I’m grateful for their service.
Lauren S

A Quick, Easy, and Legitimate Way to Obtain Your ESA and PSD Letters

Free 3-min pre-screening
Complete a free pre-screening to determine if you may be a good candidate.
Consult with a licensed mental health professional
Engage in a clinical assessment with a licensed professional in your state of residence.
Obtain your official ESA or PSD letter
Receive your official letter, ready for immediate use along with your treatment plan.

Life is Better with Your Pet by Your Side

Your pet, your comfort, your freedom

ESA + PSD Letter

Ensures emotional support and psychiatric service needs are met
Benefits of ESA and PSD letters combined
Travel safely with the company of your service dog
Landlords accept ESA letters without extra pet rent or fees
Reduce loneliness and enhance social support

ESA Housing Letter

Recommends emotional support animals for mental health
Landlords accept ESA letters without extra pet rent or fees.
Keep your ESA even with no-pet policies
Reduce loneliness and enhance social support

PSD Travel Letter

Confirms your need for a service dog as part of your treatment
No pet fees when you fly with your PSD
You cannot be charged on extra documentations
You can travel safely in the company of your dog
Able to fly with your service dog in the cabin versus cargo

ESA Travel Letter

Limited in the USA, commonly used for private airlines. Available in Canada under certain stipulations
No pet fees when you fly with your PSD
You cannot be charged on extra documentations
You can travel safely in the company of your dog

ESA + PSD Letter

Ensures emotional support and psychiatric service needs are met
  • Benefits of ESA and PSD letters combined
  • Travel safely with the company of your service dog
  • Landlords accept ESA letters without extra pet rent or fees
  • Reduce loneliness and enhance social support

ESA Housing Letter

Recommends emotional support animals for mental health
  • Landlords accept ESA letters without extra pet rent or fees.
  • Keep your ESA even with no-pet policies
  • Reduce loneliness and enhance social support

PSD Travel Letter

Confirms your need for a service dog as part of your treatment
  • No pet fees when you fly with your PSD
  • You cannot be charged on extra documentations
  • You can travel safely in the company of your dog in the cabin of the aircraft

ESA Travel Letter

Limited in the USA, commonly used for private airlines. Available in Canada under certain stipulations
  • No pet fees when you fly with your ESA
  • You cannot be charged on extra documentations
  • You can travel safely in the company of your dog

Who Qualifies For An Emotional Support Animal?

Anyone with a mental or emotional disability may qualify for an emotional support animal.
In this context, 'disability' refers to any condition that significantly impacts your daily life. This could include:
Anxiety
PTSD
Personality disorders
Phobias
Depression
Stress
Schizophrenia
Pets have an incredible impact on mental health and well-being. As a result, a wide range of mental or emotional challenges encountered daily can benefit from having a support animal.
An emotional support animal can be a wonderful addition to your treatment plan. The beauty of an emotional support animal is that it is collaborative with all forms of therapy and medical intervention and is minimally invasive, therefore won’t interfere with your current treatment plan. New to your mental health journey? We would love to assist you in your pursuit of wellbeing! Find out today if an ESA or PSD is right for you!
Prairie Conlon, LPC, NCC
World’s leading expert on Emotional Support Animals

Trust Our Leading Licensed Mental Health Professionals

We connect you with leading mental health professionals licensed in your state of residence.

Frequently Asked Questions

What is the process?
Start with a 5-minute online screening to check your eligibility for an ESA or PSD. If eligible, you'll receive information on letter types and pricing. Choose the type of consultation, then provide patient and pet details in a comprehensive assessment.
A licensed mental health professional will contact you for a phone consultation. If approved, you'll get a digital letter via email and can request a hard copy. If not approved, you'll receive a refund minus a $40 fee. Expect contact within two business days.
Note: Canadian residents can apply for ESA housing and travel consultations.
What is the turn around time?
Start with a 5-minute online screening to check your eligibility for an ESA or PSD. If eligible, you'll receive information on letter types and pricing. Choose the type of consultation, then provide patient and pet details in a comprehensive assessment.
A licensed mental health professional will contact you for a phone consultation. If approved, you'll get a digital letter via email and can request a hard copy. If not approved, you'll receive a refund minus a $40 fee. Expect contact within two business days.
Note: Canadian residents can apply for ESA housing and travel consultations.
What is the turn around time?
Start with a 5-minute online screening to check your eligibility for an ESA or PSD. If eligible, you'll receive information on letter types and pricing. Choose the type of consultation, then provide patient and pet details in a comprehensive assessment.
A licensed mental health professional will contact you for a phone consultation. If approved, you'll get a digital letter via email and can request a hard copy. If not approved, you'll receive a refund minus a $40 fee. Expect contact within two business days.
Note: Canadian residents can apply for ESA housing and travel consultations.
What is the process?

Start with a 5-minute online screening to check your eligibility for an ESA or PSD. If eligible, you'll receive information on letter types and pricing. Choose the type of consultation, then provide patient and pet details in a comprehensive assessment.

A licensed mental health professional will contact you for a phone consultation. If approved, you'll get a digital letter via email and can request a hard copy. If not approved, you'll receive a refund minus a $40 fee. Expect contact within two business days.

Note: Canadian residents can apply for ESA housing and travel consultations.

What is the turn around time?

Currently, a therapist will contact you within 2 business days to schedule a phone session. If approved, you can download a digital copy of your letter immediately. If you opted for a hard copy, it will be sent via USPS priority mail, which takes 2-3 business days.

Are there additional forms for approval?

Our therapists can complete reasonable accommodation verification forms for $49.99. Some housing providers may ask invasive health questions, which therapists may not be comfortable answering. Privacy is our priority. You will receive a follow-up call after submitting the form.

Can I have a an ESA letter even if I don't have my pet yet?

We offer an option for those without a pet. Select "I don't have my pet yet" during registration for an additional $20. You'll receive an initial recommendation letter. Once you have your pet, update the details and complete a shorter assessment to get a second letter with the pet's information.

What is a difference between and ESA and a PSD
Emotional Support Animal (ESA)
  • Role: Provides emotional comfort to individuals with psychological conditions.
  • Training: No specialized training required.
  • Legal Protections:
    • Housing: Allowed in no-pet housing under the Fair Housing Act (FHA).
    • Air Travel: No longer recognized as service animals; treated as regular pets.
    • Public Access: No special access rights; not allowed in most public places.
Psychiatric Service Dog (PSD)
  • Role: Performs tasks to assist individuals with psychiatric disabilities (e.g., PTSD, anxiety).
  • Training: Requires specialized training to perform specific tasks.
  • Legal Protections:
    • Housing: Protected under FHA, must be accommodated in no-pet housing.
    • Air Travel: Recognized as service animals under the Air Carrier Access Act (ACAA), can travel in the cabin with documentation.
    • Public Access: Full access rights under the Americans with Disabilities Act (ADA);